Name of online Adviser Service and URL

www.scottishlife.co.uk/adviser

Where do I start?

• You will need to register on our extranet at www.scottishlife.co.uk
• If you are already registered then there no further registration or permissions are required

Who can register for Contract Enquiry?

Any member of staff within an Adviser’s organisation.

Permission will be sought from the firm Principle by Scottish Life (using negative affirmation)

Do we have to sign up to any legal documents?

The Terms & Conditions for the Scottish Life extranet must be signed

What information do I need when registering for Contract Enquiry?

None

What approach is taken for Security?

Username & Password

If I need help who can I call to help me through the registration process?

Contact the Scottish Life helpdesk on 0845 6050401

Once I have registered how long will it be before I can start to use the services?

Extranet registration takes 2 days (before access to client specific information is granted)

How can I access Contract Enquiry?

• Via the Scottish Life extranet.
• Via 1st Software